Lingvance.

Terms of Service

Last updated: 29 September 2026

These terms are the agreement between you and Lingvance ("Lingvance", "we") for the use of lingvance.com and the services offered on it (the "Service"). By creating an account or using the Service you accept them.

1. The Service

Lingvance is an online platform for preparing for English-language examinations such as LanguageCert and IELTS. It offers a placement test, mock exams, personalised courses, practice drills, word cards, writing and speaking practice, and tools for teachers and their classes.

Much of the content — exercises, explanations, marks and feedback on your writing and speaking — is produced with the help of artificial-intelligence models. We work to keep it accurate and every page lets you report a mistake, but it may contain errors, and a mark given by the Service is an estimate, not an official result.

Lingvance is an independent service. It is not affiliated with, endorsed by or connected to LanguageCert, IELTS, the British Council, IDP, Cambridge, Pearson, ETS or any other examination board. We do not guarantee any result in any examination.

2. Your account

You need an account to use most of the Service. You must give accurate information, keep your sign-in details to yourself and be at least 16 years old (or have the consent of a parent or guardian where the law requires it). You are responsible for what is done through your account. One account is for one person.

3. Plans, payment and renewal

Some features are free. Others need a paid plan, described with its price on the Pricing page.

  • Paid plans are subscriptions that renew automatically at the end of each billing period, at the price then in force, until you cancel.
  • You can cancel at any time from your account; the plan then stays active until the end of the period already paid for and does not renew.
  • Prices may change. A change applies from your next renewal, and we will tell you in advance.
  • Taxes (such as VAT or GST) are added at checkout where they apply.

Orders are processed by our online reseller and Merchant of Record, named at checkout, which is the seller of record for your purchase and handles payment, invoicing, tax and refunds on our behalf. Its own terms apply to the purchase alongside these.

Refunds are described in the Refund Policy.

4. Acceptable use

You agree not to:

  • share your account, or resell or sublicense the Service;
  • copy, scrape or redistribute the content of the Service beyond your own study (teachers may use the materials with their own classes through the Service);
  • try to break, overload or gain unauthorised access to the Service, or interfere with other people's use of it;
  • submit content that is unlawful, abusive, or that infringes someone else's rights;
  • use the Service to build a competing product or to train machine-learning models.

We may suspend or close an account that breaks these terms.

5. Your content

The essays, recordings, answers and other material you submit stay yours. You give us permission to store and process them in order to provide the Service to you: to mark them, to build your courses and statistics, and, where you are in a teacher's class, to show them to that teacher. How we handle personal data is set out in the Privacy Policy.

6. Our content

The Service, its software, design, texts, exercises and audio belong to Lingvance or its licensors. Subject to these terms we give you a personal, non-transferable, non-exclusive right to use them for your own learning (and, for teachers, for teaching your classes through the Service). Pictograms are by OpenMoji, licensed under CC BY-SA 4.0.

7. Teachers and classes

Teachers may create classes, invite students and see the work and results of the students in their classes. A teacher is responsible for having the right to invite the students they invite, and for how they use the students' information.

8. Availability and changes

The Service is in beta. We improve it continually, which means features may change, and it may occasionally be unavailable. We may change or withdraw a feature; if a change materially reduces what a paid plan gives you, you may cancel and ask for a refund of the unused part of the current period.

9. Disclaimer and liability

The Service is provided "as is". To the extent the law allows, we give no warranty that it is free of errors or fit for a particular purpose, and we are not liable for indirect or consequential loss, or for a result in an examination. Our total liability to you in connection with the Service is limited to the amount you paid for it in the twelve months before the claim. Nothing in these terms limits liability that cannot be limited by law, or any rights you have as a consumer under the law of the country where you live.

10. Ending the agreement

You may stop using the Service and delete your account at any time. We may end the agreement if you break these terms, or if we stop offering the Service, in which case we will refund the unused part of any period you have paid for.

11. Changes to these terms

We may update these terms. When the change is material we will tell you by email or in the Service before it takes effect. Continuing to use the Service after that means you accept the new terms.

12. Law

These terms are governed by the laws of the Republic of Indonesia, without affecting the mandatory consumer-protection rules of the country where you live.

13. Contact

Questions about these terms: support@lingvance.com.